National Apartment Leasing Professional (NALP)

The essential comprehensive credential for apartment management professionals.

National Apartment Leasing Professional (NALP) Online Credential Course

Why is the NALP credential important?

Many companies reward those who carry industry credentials. As one of the most recognized credentials in property management, now is the time to level up your career with by earning the NALP credential, an essential credential for apartment leasing professionals.

NAAEI conducted a survey in 2018 of a prominent group of NALP credential holders, which provided some noteworthy statistics:


rated their training experience to be extremely satisfying or satisfying.


would recommend the NALP course to a colleague.

Course Overview

Earning your National Apartment Leasing Professional (NALP) credential allows you to demonstrate that you have the knowledge and ability to effectively handle all aspects of the apartment leasing profession.

What you’ll learn

This course starts by asking participants to think about the leasing process from the prospective and new resident’s point of view. This helps conceptualize the idea that everything they learn can be placed within the context of what’s important to building a successful leasing relationship.

The Leasing Professionals learn professionalism, teamwork, organization, time management, and technology, all with the goal of developing the skills they need to successfully bring in new residents. Engaging videos and lively discussions help to bring the key points to life.

Who is this course for?

The NALP certification is perfect for professionals that primarily deal with apartment leasing in day-to-day operations. This course is also highly recommended for leasing consultants, concierges and career changers with hospitality, retail or customer service experience.

Included Modules

  • Bringing in New Residents: Be Prepared

  • Marketing and Maintaining Your Community

  • Why Your Competition Matters

  • Relevant Laws and How to Apply Them

  • The Sales Process and Building Relationships

  • Effectively Meeting the Needs of Current Residents

  • Market Survey



  • Minimum of six months of onsite property management experience in a leasing role

  • Successful completion of seven NALP courses including the Market Survey course (totaling 25 hours)

  • Meet all examination standards within 12 months of declaring candidacy

“I would definitely recommend the NALP Credential to a friend. I had fun while learning and have benefited tremendously from the knowledge the course offers.”

“This process was easy & very straightforward.  Thank you for making it that much more enjoyable & accessible.”  

“I received more job opportunities through LinkedIn once I updated my profile!”

Earn your NALP certification.

Visto offers the NALP certification course in an easy online format, accessible from anywhere on any device.